Once your order has been placed and your payment has been confirmed you will be sent an email to confirm your order.
Once the order has been confirmed and packaged you will receive an email to say your order is complete.
Once your order has been shipped you will receive an email with the tracking number.
Shipping usually occurs within 24hr of placing your order and takes between 2-7 days for delivery.
We deliver to some international countries. Charges apply.
Please contact us for a quote to deliver to your country.
In the event that the product you purchased online is defective and requires any form of warranty, you need to contact by emailing firstname.lastname@example.org.
Our team will then inform you how to return the product.
Please note that a change in mind does not constitute an acceptable reason for return in our mind.
You have 30 days from the receipt of the online shipment to return any defective item for credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original packaging.
Once your order has left our warehouse, you will receive an email from us including tracking details and depot information (if required).
If ever you have any questions regarding your delivery we are always available and happy to help where we can.
We do recommend contacting us first before the freight company should you have any tracking questions to avoid any delays.